.customer-service-mask[data-v-e900a38e],.customer-service-mask [data-v-e900a38e]{box-sizing:border-box}.customer-service-mask[data-v-e900a38e]{position:fixed;inset:0;z-index:1000}.customer-service-panel[data-v-e900a38e]{width:206px;padding:10px 12px 12px;position:absolute;right:max(14px,(100vw - 480px)/2 + 14px);bottom:calc(env(safe-area-inset-bottom) + var(--customer-service-bottom));color:#2a2336;background:#fff;border:1px solid #ffc9bc;border-radius:14px;box-shadow:0 12px 30px rgba(140,45,25,.2);font-family:PingFang SC,Microsoft YaHei,sans-serif}.customer-service-panel header[data-v-e900a38e]{height:26px;display:flex;align-items:center;justify-content:space-between;color:#c62828;font-size:14px;font-weight:800}.panel-title[data-v-e900a38e]{display:inline-flex;align-items:center;gap:5px}.panel-title img[data-v-e900a38e]{width:18px;height:18px;border-radius:50%}.customer-service-panel header button[data-v-e900a38e]{width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;color:#a89fae;background:#f6f3f1;border-radius:50%;font-size:14px}.service-row[data-v-e900a38e]{min-height:40px;display:flex;align-items:center;gap:9px}.service-icon[data-v-e900a38e]{width:28px;height:28px;flex:0 0 28px;display:inline-flex;align-items:center;justify-content:center;color:#f4511e;background:#fff0ec;border-radius:9px;font-size:15px}.service-icon.phone[data-v-e900a38e]{color:#ef3e2f;background:#fff0ec}.service-icon.wechat[data-v-e900a38e]{color:#c62828;background:#fff0ec}.service-row div[data-v-e900a38e]{min-width:0;display:flex;flex-direction:column}.service-row small[data-v-e900a38e]{color:#9b93a0;font-size:10px;line-height:13px}.service-row a[data-v-e900a38e],.service-row strong[data-v-e900a38e]{color:#3d3546;font-size:13px;line-height:18px;font-weight:700;text-decoration:none}.online-service-link[data-v-e900a38e]{display:inline-flex;align-items:center;gap:3px;color:#f4511e!important}.online-service-link .van-icon[data-v-e900a38e]{font-size:11px}.customer-service-fade-enter-active[data-v-e900a38e],.customer-service-fade-leave-active[data-v-e900a38e]{transition:opacity .16s ease}.customer-service-fade-enter-active .customer-service-panel[data-v-e900a38e],.customer-service-fade-leave-active .customer-service-panel[data-v-e900a38e]{transition:transform .16s ease,opacity .16s ease}.customer-service-fade-enter[data-v-e900a38e],.customer-service-fade-leave-to[data-v-e900a38e]{opacity:0}.customer-service-fade-enter .customer-service-panel[data-v-e900a38e],.customer-service-fade-leave-to .customer-service-panel[data-v-e900a38e]{opacity:0;transform:translateY(6px)}.white-card-query[data-v-2291ce4c]{--primary:#f4511e;--primary-dark:#c62828;--primary-soft:#fff0ec;--coral:#ff7043;--ink:#2a2336;--muted:#6e6678;--line:#f3ddd7;--line-strong:#eecbc2;width:100%;max-width:480px;min-height:100vh;margin:0 auto;padding-bottom:80px;color:var(--ink);background:#fff;position:relative}.page-header[data-v-2291ce4c]{height:58px;padding:0 16px;display:grid;grid-template-columns:40px 1fr 40px;align-items:center;background:#fff;border-bottom:1px solid var(--line)}.page-header button[data-v-2291ce4c]{width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;color:var(--ink);background:transparent;font-size:20px}.page-header h1[data-v-2291ce4c]{text-align:center;font-size:18px;line-height:24px;letter-spacing:0}.query-form[data-v-2291ce4c],.query-result[data-v-2291ce4c]{padding:30px 18px}.section-title[data-v-2291ce4c]{display:flex;align-items:center;gap:12px;margin-bottom:32px}.section-title h2[data-v-2291ce4c]{font-size:21px;line-height:28px;letter-spacing:0}.section-title p[data-v-2291ce4c]{margin-top:4px;color:var(--muted);font-size:13px;line-height:19px}.title-icon[data-v-2291ce4c]{width:48px;height:48px;flex:0 0 48px;display:inline-flex;align-items:center;justify-content:center;color:#fff;background:linear-gradient(135deg,#ff7043,var(--primary));border-radius:14px;font-size:24px}.field-label[data-v-2291ce4c]{display:block;margin:0 2px 8px;font-size:14px;font-weight:600}.field-group+.field-group[data-v-2291ce4c]{margin-top:18px}.input-shell[data-v-2291ce4c]{height:54px;padding:0 15px;display:flex;align-items:center;gap:10px;background:#fff;border:1px solid var(--line-strong);border-radius:14px}.input-shell>.van-icon[data-v-2291ce4c]{color:var(--primary);font-size:20px}.input-shell input[data-v-2291ce4c]{min-width:0;flex:1;color:var(--ink);font-size:15px}.input-shell button[data-v-2291ce4c]{width:30px;height:30px;color:#adb3c1;background:transparent;font-size:17px}.primary-button[data-v-2291ce4c],.secondary-button[data-v-2291ce4c]{width:100%;height:50px;margin-top:26px;display:flex;align-items:center;justify-content:center;gap:8px;color:#fff;background:linear-gradient(135deg,#ff7043,var(--primary));border-radius:18px;box-shadow:0 10px 24px rgba(244,81,30,.24);font-size:16px;font-weight:600}.primary-button[data-v-2291ce4c]:disabled{opacity:.6}.result-heading[data-v-2291ce4c]{min-height:112px;padding:20px;display:flex;align-items:center;justify-content:space-between;color:#fff;background:linear-gradient(135deg,#ff7043,var(--primary));border-radius:18px;box-shadow:0 12px 28px rgba(244,81,30,.22)}.result-heading p[data-v-2291ce4c]{color:hsla(0,0%,100%,.88);font-size:13px}.result-heading h2[data-v-2291ce4c]{margin-top:6px;font-size:28px;line-height:34px;letter-spacing:0}.status-icon[data-v-2291ce4c]{width:52px;height:52px;display:inline-flex;align-items:center;justify-content:center;color:var(--primary);background:#fff;border-radius:50%;font-size:27px}.summary-list[data-v-2291ce4c]{margin-top:14px;padding:6px 16px;background:#fff;border:1px solid var(--line);border-radius:18px}.summary-list div[data-v-2291ce4c]{min-height:48px;display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line);font-size:13px}.summary-list div[data-v-2291ce4c]:last-child{border-bottom:0}.summary-list span[data-v-2291ce4c]{color:var(--muted)}.summary-list strong[data-v-2291ce4c]{min-width:0;text-align:right;overflow-wrap:anywhere}.record-section[data-v-2291ce4c]{margin-top:22px}.record-title[data-v-2291ce4c]{margin-bottom:10px;padding:0 2px;display:flex;align-items:center;justify-content:space-between}.record-title h3[data-v-2291ce4c]{font-size:17px;line-height:24px}.record-title span[data-v-2291ce4c]{color:var(--muted);font-size:12px}.record-item[data-v-2291ce4c]{padding:16px;background:#fff;border:1px solid var(--line);border-radius:8px}.record-item+.record-item[data-v-2291ce4c]{margin-top:12px}.record-event[data-v-2291ce4c],.record-header[data-v-2291ce4c],.record-item time[data-v-2291ce4c]{display:flex;align-items:center}.record-header[data-v-2291ce4c]{justify-content:space-between;gap:12px}.record-event[data-v-2291ce4c]{min-width:0;gap:9px}.record-event strong[data-v-2291ce4c]{min-width:0;font-size:15px;line-height:22px;overflow-wrap:anywhere}.record-dot[data-v-2291ce4c]{width:10px;height:10px;flex:0 0 10px;background:var(--primary);border-radius:50%;box-shadow:0 0 0 4px var(--primary-soft)}.record-dot.success[data-v-2291ce4c]{background:#22a06b;box-shadow:0 0 0 4px #e7f7ef}.record-dot.failed[data-v-2291ce4c]{background:#df3b45;box-shadow:0 0 0 4px #fdebed}.status-badge[data-v-2291ce4c]{flex:0 0 auto;padding:4px 9px;color:#b54708;background:#fff3e8;border-radius:10px;font-size:12px;line-height:18px}.status-badge.success[data-v-2291ce4c]{color:#137a4d;background:#e7f7ef}.status-badge.failed[data-v-2291ce4c]{color:#b4232c;background:#fdebed}.record-meta[data-v-2291ce4c]{margin-top:13px;display:flex;flex-wrap:wrap;gap:6px 16px;color:var(--ink);font-size:13px;line-height:20px}.record-item time[data-v-2291ce4c]{margin-top:10px;gap:6px;color:var(--muted);font-size:12px;line-height:18px}.record-message[data-v-2291ce4c]{margin-top:12px;padding:10px 12px;color:#5e4b3d;background:#fff8f1;border-left:3px solid #ff7043;border-radius:4px}.record-message p[data-v-2291ce4c]{display:flex;align-items:flex-start;gap:6px;font-size:12px;line-height:19px}.record-message p+p[data-v-2291ce4c]{margin-top:5px}.record-message .van-icon[data-v-2291ce4c]{flex:0 0 auto;margin-top:3px;color:var(--primary)}.secondary-button[data-v-2291ce4c]{color:var(--primary-dark);background:#fff;border:1px solid #f6b8aa;box-shadow:none}.service-fab[data-v-2291ce4c]{width:46px;height:46px;position:absolute;right:16px;bottom:22px;display:flex;align-items:center;justify-content:center;color:var(--primary);background:#fff;border-radius:50%;box-shadow:0 8px 20px rgba(180,55,30,.22),0 0 0 1px rgba(244,81,30,.15)}.service-fab img[data-v-2291ce4c]{width:38px;height:38px;border-radius:50%}